Just a quick post, but I’m in a meeting and we’ve spent over an hour discussion how Team A needs information about Team B’s usage numbers, i.e. how many hours they’ve worked and for whom.
As an engineer it seems straightforward, but if we have our business glasses on (or sometimes called reality) we learn that Team B is using a tool that’s going end of life. I also suspect that it’s a SWAG metric that Team B’s been using for an order of magnitude estimate and they know that Team A is going to be using it as gospel!
So that seems like enough ambiguity with maybe 20-30 minutes of circular discussions, but because of the vacuity what happens is that we enter a downward spiral of “what if”, “why”, “why not”, “what are we going to do”, “who should do what” and this is multiplied many times over by multiple people inserting their own viewpoint of a facet.
Take a breath, take a break and take note;
If you don’t have a hard answer for something then write it down! Make a note to tell people you’ll investigate it and get back to them.
The most important thing you can do is Move On!
PS. I’m also sure I could use this experience to make a great case on how continuous partial attention enforces a marginalized standard of excellence. Of course I could also point out that at least I got a blog post written!